Head of Operations

Jakarta·Jabodetabek·IndonesiaOperations

Job Detail


Job Type
:  Full Time
Job Industry
:  Education Management
Job Function
:  Management
Experience
:  Manager / Senior Manager / Department Head
Salary
:  IDR 10000000 - 20000000
Education
:  Bachelor Degree - S1
Description

Take full responsibility of RevoU’s entire operations!

Launched in 2019, we're a revolutionary online academy that helps bridge the gaps between formal education and the needs of the digital and tech economy, preparing high-value individuals for the modern workplace.

Classes at RevoU involve international instructors and are 100% online, interactive, after office hours and include multiple assignments every week to ensure students constantly apply what they learn.

We are seeking a Head of Operations to take full control of all stakeholder management, office ops, and student services, which inculdes: admissions screening, financing, pre-course prep, class management, student evaluations, feedback management, alumni networking, and other student needs, ensuring everything is done efficiently and effectively.

On top of that the role requires proactive leadership to evaluate, ideate and boldly implement constant improvements accross the board as RevoU grows across multiple verticals and countries over the next few years.

The role will report directly to the founders and involve liaising with multiple stakeholders, including but not limited to RevoU:

  • Staff
  • Students
  • Alumni
  • Corporate partners
  • Hiring partners

If you are a brave soul seeking an exciting opportunity, with loads of responsibilities and the potential to accelerate your personal growth by helping grow RevoU from the ground up, this opportunity is for you!

Requirements

The perfect candidate is...

1. Detail oriented and process driven
You love making sure processes are followed and every detail is accurate. You are tireless in reminding others to make sure that all the T’s are crossed and the I’s are dotted. It bothers you if anything is out of place.

2. Passionate about education and obsessed about seeing students succeed
We want to build a culture of people obsessively passionate about our mission and the impact we can have on the lives of millions of people.

3. Constantly seeking to learn and improve
Unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.

4. Proactively communicating
You do not hesitate to raise issues, offer ideas, update work progress and request clarification with stakeholders in a professional and respectful manner.

Benefits

Our promise to you (i.e. benefits)

First promise - the ride of a lifetime
You will be joining the company in its most exciting phase, where things will move at a crazy pace and where the impact you will have on the overall business trajectory will be huge. You will witness the graduation of our first students, the rapid scaling of our organization from just a few of us to hundreds of incredibly talented and diverse people, and much much more.

Second promise - a good place to work
We are building a company that takes the growth of its employees on the same level of that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:

  • We deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
  • We are creating a culture of transparency and radical, caring feedback.
  • We keep a zero tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students, but also towards our employees

Third promise – you will feel proud about your work
We believe that finding a fulfilling career should be among the most important priorities in one's life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible. And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale and we will be able to reach people in the most remote areas of Indonesia.

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These are 3 most important promises we are making to you.


If you are looking for typical ‘startup’ benefits: a nice office, flexible working environment, an attractive package, etc => we are offering you all these benefits as well.

But don’t join us for these, join us first and foremost for the 3 reasons above.

Skills Requirements
LeadershipDetail OrientedOperationsOffice ManagementFinanceHuman Resources
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PRE ASSESMENT QUESTIONS
  1. Which companies do you think have the most similar model to RevoU in the US market? Please justify your answer. *

  2. How many applicants do you think a single Admission Officer could handle per week for a business like RevoU? Make sure to justify your answer and show us your calculations. *